Saturday: 10 AM - 10 PM
Sunday: 10 AM - 8 PM
Registration Box Office Opens at 9:30 AM both days. Early badge pick-up will be available on April 26th, from 4 to 8 PM.
Up to 30 days before: CPAC offers refunds for tickets for any reason up to 30 days before the event through Growtix.
Within 30 days: Refunds will only be offered insituations where CPAC decides to change its convention policies, or on a case-by-case basis at the discretion of our registration staff. Other than those exceptions, no refunds will be offered, regardless of weather, or whether you ended up attending. If you are removed from the event after violating our policies, no refunds will be accepted.
Requesting a Refund: Refunds cannot be obtained at the door. To request a refund, you must submit a refund request by emailing registration@castlepointanime.com with your transaction id, name, items to be refunded, and reason for refund. Requests will be responded to electronically within five (5) business days.
Refund Protection: Purchasing FanShield refund protection does not affect CPAC's refund policies, and insured orders outside of our refund policy are completed by FanShield.
*We cannot refund service charges, only the list price of the item.
Remember our guest lineup and programming schedule is subject to change at any time. Check out our website for the latest information: https://www.castlepointanime.com.
Parking at the Exposition Center will be free to all attendees.
Public transportation
Direct Bus From NYC: From the New York Port Authority take Bus #320 to Meadowlands: Harmon Meadow.
Direct Bus From Hoboken: From the Hoboken Bus Terminal take Bus #85 to Meadowlands: Harmon Meadow.
Hudson-Bergen Light Rail: The closest stop is Tonnelle Avenue, which is 1.5 miles from the convention center.
Train: The closest station is Secaucus Junction, which is 3.2 miles from the convention center.
Children under the age of 13 MUST be accompanied by an adult. Children under the age of 8 can pick up a complimentary badge at registration.
We generally do not check ID, but we might in certain cases. Please bring some form of photo ID with you to the event. (It's also just a good idea to carry ID in case of an emergency!)
CPAC has a very strict policy on weapons, implemented for the safety of our attendees and volunteers. See our weapons policy for the full details.
For more information, check out our official policies.
At a minimum, you should bring the following items to the event:
1. Your tickets, either printed out or on your phone
2. Some form of photo identification (we usually do not check ID, but might do so in certain cases; it's also a good idea to carry ID while at the event in case of an emergency).
3. A plan for food, water, and sleep! Consider bringing a bag with a water bottle and snacks.
4. Any medication or other health supplies that you may need.
Attention! Please remember the big four: 3 meals, 8 hours of sleep, 1 shower, and lots of water!
Nothing ruins the convention experience when you can't meet your favorite guest because you passed out from heat exhaustion or dehydration (it happens!). There will be water and food available throughout the convention, but everyone's situation is different. Make sure you have a plan on when you will eat, where you will shower and sleep, and where you'll be storing water.
