Please make sure that you have a stable internet connection before your scheduled video chat. SiliCon is not responsible for your internet speeds.

Please note that our talent speaks English, and we do not have any foreign language interpreters. SiliCon is not responsible for any language barriers you may encounter. 

Please make sure that you have the proper equipment to take part in a live chat event. You must have a compatible device that has a microphone and a front-facing camera. SiliCon is not responsible for your hardware needs.

No refunds will be given if you miss your video chat session or if you are removed from the video chat due to inappropriate behavior.