Attendee Entry Policy
It’s important to the FAN EXPO HQ team that everyone who
attends the convention has a welcoming, fun, and safe experience. These
policies have been developed so that everyone can have a wonderful and
memorable weekend.
By purchasing a ticket to FAN EXPO Vancouver, you indicate
your agreement to the following terms and conditions:
1. A valid pass must be worn at all times to gain entry to
FAN EXPO Vancouver. Damaged or altered passes will not be accepted on entry.
2. Wristbands are to be worn visibly for the duration of your visit to FAN EXPO Vancouver. If you are coming for multiple days, you must keep your wristband on your person for those days. Lost or damaged wristbands will not be replaced by FAN EXPO Vancouver.
3. Passes cannot be replaced if damaged or destroyed under
any circumstances.
4. Passes are only valid for the event and date for which
they are issued.
5. Any reproduction of passes or tickets is strictly
prohibited.
6. All paid tickets can be refunded up to 14 days prior to
the show (February 3, 2024, at 10 AM PT). Refunds will be made for the face value
of the ticket, plus any applicable taxes. Service Charges are non-refundable.
7. All passes remain the sole property of FAN EXPO Vancouver
and may be confiscated by authorized staff without compensation for whatever
reason deemed fit.
8. Unauthorized or unlawful resale or attempted resale is
prohibited by law and is grounds for immediate seizure of the passes without
compensation.
9. Counterfeit Tickets Warning: To guarantee the
authenticity of your FAN EXPO Vancouver pass, protect yourself by buying only
at www.fanexpovancouver.com or our official event Box Office
(available on event days only).
10. Management reserves the right to revoke/refuse admission
to or to eject from the event/venue; any person(s) who fails to comply with the
rules and regulations of the event or venue and all applicable laws.
11. Pass bearer assumes all risk and danger of personal injury,
damage to property, including death, and all other hazards arising from, or
related in any way to, the event for which the pass is issued, caused by
negligence, gross negligence, or otherwise, and the holder releases and
indemnifies FAN EXPO Vancouver, its employees, and its agents from any and all
liabilities and/or claims resulting from such risk, danger, damage, injury or
death.
12. Pass holder agrees to abide by all posted signage
requesting him/her to not take photos/video in an area where it is posted as
prohibited.
13. FAN EXPO Vancouver, as well as the Vancouver Convention
Centre, reserve the right to search any person and/or their bags and items at
any time at the show. Purchase of any ticket type indicates your consent to
allow searches.
14. Attendees are not allowed to solicit for sales of any
type, nor distribute flyers, business cards, or any other item at the show
without the express WRITTEN permission of FAN EXPO Vancouver.
15. By entering FAN EXPO Vancouver, the ticket holder
grants to FAN EXPO HQ, entities affiliated with Informa Global Exhibitions, and
their respective agents the unrestricted right and license to use the holder's
name, likeness and voice in any production, reproduction, distribution,
transmission, publication, public performance, broadcast or exhibition of
advertisements, broadcast or telecast of the Event, promotions, contests,
photographs taken, or other transmission or reproduction in connection with the
Event for any purpose, without compensation.
16. Guest appearances are subject to cancellation or
schedule change at any time.
17. Some Guests may charge additional fees for
autographs and photo opportunities.
18. Guests generally appear for the duration of the
event, although some are only available for a portion i.e. a single day.
Appearance day(s) will be posted on the website once confirmed by the Guest.
19. All events, panels, autograph sessions, and photo
opportunities have limited capacities and are offered on a first-come,
first-served basis unless otherwise noted.
*FAN EXPO Vancouver reserves the right to change and/or
alter these terms and conditions at any time deemed necessary.
