Attendee Entry Policy
It’s important to the FAN EXPO HQ team that
everyone who attends the convention has a welcoming, fun, and safe experience.
These policies have been developed so that everyone can have a wonderful and
memorable weekend.
By purchasing a ticket to FAN EXPO Canada, you
indicate your agreement to the following terms and conditions:
1. A valid pass must be worn at all times to
gain entry to FAN EXPO Canada. Damaged or altered passes will not be accepted
on entry.
2. Lost badges that have been activated can be
replaced for a $5 fee.
3. Passes cannot be replaced if damaged or
destroyed under any circumstances.
4. Passes are only valid for the event and date
for which they are issued.
5. Any reproduction of passes or tickets is
strictly prohibited.
6. All paid admission tickets can be refunded up
to 14 days prior to the show (August 11, 2023, at 10 AM ET). Refunds will be
made for the face value of the ticket, plus any applicable taxes and shipping.
If refund requests are made after tickets have shipped, shipping fees cannot be
refunded. Service Charges are non-refundable.
7. All passes remain the sole property of FAN
EXPO Canada and may be confiscated by authorized staff without compensation for
whatever reason deemed fit.
8. Unauthorized or unlawful resale or attempted
resale is prohibited by law and is grounds for immediate seizure of the passes
without compensation.
9. Counterfeit Tickets Warning: To
guarantee the authenticity of your FAN EXPO Canada Pass, protect yourself by
buying only at https://fanexpohq.com/fanexpocanada/ or our official event Box Office
(available on event days only).
10. Management reserves the right to
revoke/refuse admission to or to eject from the event/venue; any person(s) who
fails to comply with the rules and regulations of the event or venue and all
applicable laws.
11. Pass bearer assumes all risk and danger of
personal injury, damage to property, including death, and all other hazards
arising from, or related in any way to, the event for which the pass is issued,
caused by negligence, gross negligence, or otherwise, and the holder releases
and indemnifies FAN EXPO Canada, its employees, and its agents from any and all
liabilities and/or claims resulting from such risk, danger, damage, injury or
death.
12. Pass holder agrees to abide by all posted
signage requesting him/her to not take photos/video in an area where it is
posted as prohibited.
13. FAN EXPO Canada, as well as the Metro Toronto Convention Centre, reserve the right to search any person and/or their bags and
items at any time at the show. Purchase of any ticket type indicates your
consent to allow searches.
14. Attendees are not allowed to solicit for
sales of any type, nor distribute flyers, business cards, or any other item at
the show without the express WRITTEN permission of FAN EXPO Canada.
15. By entering FAN EXPO Canada, the ticket
holder grants to FAN EXPO HQ, entities affiliated with Informa Global
Exhibitions, and their respective agents the unrestricted right and license to
use the holder's name, likeness and voice in any production, reproduction,
distribution, transmission, publication, public performance, broadcast or
exhibition of advertisements, broadcast or telecast of the Event, promotions,
contests, photographs taken, or other transmission or reproduction in connection
with the Event for any purpose, without compensation.
16. Guest appearances are subject to
cancellation or schedule change at any time.
17. Some Guests may charge additional fees for
autographs and photo opportunities.
18. Guests generally appear for the duration of
the event, although some are only available for a portion i.e. a single day.
Appearance day(s) will be posted on the website once confirmed by the Guest.
19. All events, panels, autograph sessions, and
photo opportunities have limited capacities and are offered on a first-come,
first-served basis unless otherwise noted.
*FAN EXPO Canada reserves the right to change
and/or alter these terms and conditions at any time deemed necessary.
